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SHIPPING & DELIVERY POLICY
Company Location:
SKYLARKHOST
2nd Floor, TC 25/306 (3),
Xavier's Lane, Govt. Press Road, Statue,
Thiruvananthapuram - 695001, Kerala,
India
Shipping & Delivery Policy
SKYLARKHOST provides web hosting, domain registration, VPS hosting, cloud hosting,
dedicated servers, SSL certificates, email hosting, and other internet-related services.
Since these are digital services, no physical products are shipped to customers.
Service Delivery Timelines
Shared Hosting & Reseller Hosting
Hosting accounts are generally activated immediately upon successful payment confirmation.
In certain cases requiring manual verification, activation may take up to 24 hours.
Domain Registration
Domain registration requests are processed immediately after payment confirmation.
Actual domain activation depends on the respective domain registry and may take from a few
minutes up to 24 hours.
VPS Hosting
VPS servers are typically provisioned within 2 to 24 hours after successful payment verification.
Dedicated Servers
Dedicated servers are generally provisioned within 24 to 72 hours depending on hardware
availability and configuration requirements.
SSL Certificates
SSL certificates are issued after successful validation and approval by the Certificate Authority
and may take from a few minutes up to 24 hours.
Service Delivery Method
All services are delivered electronically through:
- Email communication
- Client Area access
- Control Panel access
- Server login credentials
- Domain management access
Customers will receive the required service details and credentials through their registered
email address.
Possible Delays
Service activation may be delayed due to:
- Payment verification requirements
- Incomplete customer information
- Fraud prevention checks
- Domain registry processing delays
- Technical maintenance or unforeseen circumstances
If any delay occurs, SKYLARKHOST will make reasonable efforts to notify customers through
their registered contact information.
Customer Responsibility
Customers are responsible for providing accurate contact details, including a valid email
address and phone number, to ensure timely delivery of services and account information.
Contact Information
For any questions regarding service delivery timelines, billing, technical support, or account-related matters, please contact us through our Contact Us page.
Website:
www.skylarkhost.com
Contact Us:
Contact Support
Policy Updates
SKYLARKHOST reserves the right to modify this Shipping & Delivery Policy at any time.
Any updates will be posted on this page and shall become effective immediately upon publication.
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